Privacy Policy

What we collect

• Account information — your name and email address when you sign up.
• Feedback content — the feedback your users submit through your projects, via the API, widget, or hosted feedback page.
• Basic usage data — things like IP address and browser type, used to keep the service secure and reliable.

How we use it

We use this information to run Echo: authenticate you, store and display feedback for your projects, and keep the service secure. We don't use your data for anything beyond that.

Sharing

We do not sell your data. We share it only with the infrastructure providers that run Echo — hosting, database, and email — and only as needed to provide the service.

Data retention

We keep your data for as long as your account is active. If you delete your account, we delete your data with it, except where we're required to keep it for legal reasons.

Security

We use industry-standard measures to protect your data, including encryption in transit and hashing of API keys and passwords. No system is perfectly secure, but we take this seriously.

Your rights

You can access, update, or delete your account data at any time from your dashboard settings. If you need help, contact us.

Changes

If we make material changes to this policy, we'll let you know through the product or by email.

Contact

Questions? Email us at francogalfre.code@gmail.com.