Collect feedback from a customized page, the REST API, or a drop-in widget. Every submission is sentiment-scored and tagged by source as it lands, and recurring summaries tell you which complaints are trending.
Echo's sentiment analysis does the triage automatically, so the only thing left is deciding what to build.
Every submission is scored positive, neutral or negative on arrival and tagged with the channel it came from. Filter to what is broken instead of reading all of it.
Recurring summaries say what changed and which complaints are trending up — short enough that your team actually reads them.
Nine users hit an error switching plans mid-cycle. Every report came through the widget, all on Tuesday.
Question your inbox in plain language and get an answer grounded in what your users wrote, with the themes behind it.
Pick whichever surface fits. However it arrives, it lands in the same place, already classified.
Custom page
A branded page on your project slug for support replies and beta invites. Nothing to deploy.
Drop-in widget
A floating button on your site. Users rate and comment without leaving the page.
REST API
Send feedback from your backend with a secret key, and read it back into your own tools.
No seat pricing, no annual contract, no sales call. Cancel from the billing page whenever you like.
$0/month
Everything you need to close the loop on your first product.
$30$12/month
For teams whose feedback volume has outgrown a spreadsheet.
Still unsure about something? The docs go deeper on every endpoint.
